Using a UK Passport (2020) for AliPay Verification
1. Is a 2020 UK Passport Accepted?
Yes, UK passports issued in 2020 are accepted by AliPay, provided:
- The passport is valid (not expired)
- The MRZ (Machine-Readable Zone) is clear and scannable
- The personal information matches your AliPay account details
2. Where to Use the Passport in AliPay
Your UK passport may be used to:
- Verify identity (required for account upgrades or KYC)
- Enable international wallet features
- Link cards or bank accounts
- Use cross-border services
Navigate in the app:
Me > Settings > Account and Security > Identity Verification
3. Upload Tips
- Upload a clear, full-color image of the photo page
- Ensure no glare or blur
- File should be in JPG or PNG, under 5MB
- Avoid cropping out edges or MRZ lines
4. AliPay International Version
If you are using the AliPay International Wallet (available to non-Chinese residents), you may be asked to verify with:
- A passport
- A selfie holding the passport
- Or a video verification
5. Additional Notes
- Do not use edited or digitally altered documents
- Make sure your name matches your passport exactly (including middle names if applicable)
- If the 2020 passport is damaged or unreadable, it may be rejected
Troubleshooting
If AliPay rejects your passport:
- Try again with a better scan or image
- Contact AliPay support via the app (24/7 live chat is available under “Help Center”)
- Try using the AliPay International app instead of the Mainland China version, if you’re a non-resident.
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